What is the difference between embroidery and DTF on a polo?+
Embroidery is a stitched logo — the design is sewn into the fabric with thread, which gives a raised tactile finish that reads as deliberate from across a room and lasts through hundreds of wash cycles. DTF (direct-to-film) is a printed transfer pressed onto the fabric — it lays flat, supports full color and gradients, and is the right choice when the logo is too complex or too photographic for an embroidered version. On polos we recommend embroidery as the default for almost every program. DTF is a back-of-shirt-only option on polos because printed transfers do not sit correctly on the structured chest panel.
Can I order just one polo?+
Yes. OTIA has no order minimums. Pricing is flat per-unit: a single custom embroidered polo costs the same per piece as a 100-polo order would. We run a digital decoration workflow (DTF, embroidery, laser) so a six-piece order does not require a different production setup than a 600-piece order.
Which polo brand do you recommend?+
For corporate uniforms, restaurant FOH, and most general programs, the Port Authority K500 Silk Touch is the default — broad color range, ladies' cut available, embroiders cleanly, holds up to home laundering. For higher-end or step-up tiers we recommend the K555 (heavier cotton, structured) or the Mercer+Mettle MM1014 (manager-tier). For golf outings and active environments, the Sport-Tek ST650 Micropique. For design-forward programs (tech, modern brands) the Adidas A430. The brand comparison section on this page lays out the trade-offs.
Performance polos versus cotton — when should I choose which?+
Cotton polos (K500, K555, K420) for indoor office wear, restaurant FOH that is not in a hot environment, and any program where the polo aesthetic matters more than moisture management. Performance polyester (ST650, A430) for outdoor work, golf, summer service, athletic-staff roles, food trucks, and any environment where cotton will visibly fail at the underarm by 2pm. Most programs end up with a mix — cotton for the indoor team, performance for the outdoor team — at the same flat per-piece pricing.
How fast can you turn around a reorder?+
Reorders against an already-digitized logo and an in-stock blank run inside our standard 72-hour production window. We do not need to re-digitize the logo or re-set the embroidery file because both live on file from the original order. New-color reorders on the same blank typically run in the same window. Reorders that involve a discontinued blank or a new digitization will take longer; we will tell you the lead time before you confirm.
Do sizes run the same across polo brands?+
Mostly, but with meaningful exceptions. Port Authority K500 and K555 run true to size for most adult men. Sport-Tek ST650 runs slightly athletic — many wearers size up. Adidas A430 runs slim through the chest, especially in larger sizes; many wearers size up one. Ladies' cuts (L500, LST650, A431) are true women's patterns rather than smaller men's polos, and run true to size for most. We will ship a fit-kit on request before any program order so HR or leadership can confirm fit before committing to the full run.
Can you match my brand's exact color?+
We map your brand Pantone (or RGB / hex) against the available stock color palette of your chosen polo SKU and recommend the closest match. For most common corporate brand colors the closest stock match is within a half-shade — visually accurate for almost every program. For programs that require Pantone-exact color we can run custom dye-lot orders on the Port Authority K500 / L500, with a 4-6 week lead time and a roughly 30% cost premium. Most programs do not need this; the stock-color match is what we use the large majority of the time.
Do you offer made-to-measure polos?+
No. OTIA decorates blank polos from the major apparel suppliers (Port Authority, Sport-Tek, Adidas, Mercer+Mettle, Swannies, and others). We do not cut-and-sew custom patterns. If your program requires a custom silhouette, custom-cut tailoring, or a fully bespoke polo design, you are looking for a custom-manufacturing shop, not OTIA — happy to recommend one if you reach out.
Can I add a back imprint to a polo?+
Yes. The standard layout is an embroidered logo at left chest plus a DTF back imprint or a second embroidered hit on the sleeve. The second decoration location is a flat $4 per piece (or per-placement-area for embroidery). Common use cases: tournament polos with a left-chest tournament mark and a sleeve sponsor; corporate polos with a left-chest logo and a back imprint for an internal-event commemoration; restaurant polos with a left-chest logo and a sleeve location identifier for multi-unit groups.
How long does an embroidered logo last on a polo?+
Through the full service life of the polo, in almost every case. Embroidered thread (we use polyester thread for any program that may see commercial laundering) holds color and structural integrity through hundreds of home or commercial wash cycles. The polo itself will degrade — pilling, color fade at the seams, sagging at the placket — before the embroidered logo does. If a stitched logo ever fails before the polo it is sewn into, we will look at the file and discuss what happened.
Do you handle quotes for orders of 100 or more polos?+
Yes. The pricing math is the same at 100 polos as it is at 12 — flat per-unit cost — but for programs above 100 pieces we usually want to verify color availability across the full size run, confirm the digitized logo is finalized, and discuss whether the program would benefit from a multi-SKU tier structure (staff / manager / executive). For 250+ piece programs we typically also recommend running a 3-piece sample before the full order so leadership can verify fit, color, and decoration placement.
Do you set up company stores for ongoing polo reordering?+
Yes. For programs that need ongoing employee uniform reordering — new hires, sizing changes, location-specific reorders — we run dedicated company stores at /stores with self-service ordering against an HR-approved SKU and pricing list. Employees order their assigned polos directly with the approved budget; we fulfill against the same blank inventory and embroidery setup as the original program. This is the right structure for any program above 50 employees or any multi-location program.
Can I get a written quote before I order?+
Yes — use the quote form linked from this page or any catalog page. A written quote will include the per-piece price, the line total, the production turnaround, and any artwork notes. The per-piece price on a written quote is the same per-piece price the page calculator shows; OTIA quoting and OTIA on-page pricing run the same canonical pricing module so the numbers line up.
Where can I see all your polo blanks in one place?+
The custom polos catalog is at /catalog/browse?q=polo. The deep buying-guide for corporate uniform polos is at /guides/best-polos-company-uniforms — it goes into multi-year procurement issues, tier separation between staff / manager / exec, and the specific brand picks we use most often. For decoration method details, the embroidery method page is at /embroidery and the DTF method page is at /dtf-printing.